If you have placed an order but not received an email with your details then please check your junk mail or spam folders as it may be their. This is common with free webmail services such as Hotmail, Google, Yahoo and others.
Please also allow 24 hours for the email to arrive, although must customers will receive their email as soon as the order is placed, some ISP's are not as quick as others.
If after 24 hours you have not received an email then please use the ORDER TRACKER function by entering your email address and your surname as the password.
You will then see a list of orders under your email address. If you cannot find your order then please try re-ordering as it looks like it never made it way through to us. If you can see your order in the list then you will be able to retrieve your order number and view the details of your order.
If you need help with sizes or you wish to make a change to your order then please email lsu@viga.co.uk or use the contact page.
For technical or problems with error message whilst using the website please email websupport@viga.co.uk.
We aim to respond to all queiries within 24 hours during the week and 48 hours over the weekend.
When emailing please include as much information as possible including the email address that you used to make an order and if possible your order number.
We are unable to take support enquiries over the phone.